F.A.Q


Can I bill my insurance company?

In order to provide affordable, personalized care we do not use billing codes required by insurance companies and Medicare. Our focus is on the patient care and minimizing expenses.  However you may still use your insurance for labs, imaging, specialists, prescriptions and so on, if that is to your advantage. Often the discounted pricing we can offer is less expensive than using insurance and dealing with denials and copays. 

What if I already have Insurance or Medicare?

That is great! It is needed for hospitalizations and unexpected health emergencies or procedures. Direct Primary Care is not insurance. We feel the best fit is a DPC membership with Medicare or a low cost high deductible insurance plan with a HSA. Share ministries are also an option to cover unexpected, expensive events.  Medicare age humans especially benefit from direct primary care practices and the personalized care they provide. 

Is this concierge medicine?

No, yes, no....I suppose it is technically. But the yearly fees for concierge medicine are often several thousand dollars a year and they still bill your insurance.  You could say this is affordable concierge medicine. 

When did this practice model start?

January 1st, 2020 we changed from a typical insurance based Primary Care office to a Direct Primary Care office.

What if DPC is not for me?

Patients may discontinue their membership at any time with a 30 days notice.  We want to earn your business, not take it for granted. 

Can you help me with my medications?

Dr. Schock will continue to prescribe medications to any pharmacy of your choice. We also are able to provide many good generic medications in our office at our cost. Many pay for the cost of the membership in the savings we can provide. It is also convenient if you do not have to go to the pharmacy after the visit. Sometime medicine is less expensive using Goodrx or insurance though. 

What if I have an urgent question after hours?

Members are able to text Dr. Schock. You may also call  815-229-9900 and the answering service will forward a message to Dr. Schock. You will get the doctor on call....DR. SCHOCK, who knows you!
A few times a year Dr. Schock may not be available, but with modern technology, urgent needs can still be addressed even when Dr. Schock is out of town by the doctor who knows you.